Simple, upfront pricing
No hidden fees. You know the cost before we start. No fix? No charge — guaranteed.
Remote Support
$49
flat rate
Software issues, virus removal & tune-ups — fixed online, no visit needed.
Book nowHome Visit
$79
+ $99/hr after
We come to your home anywhere in Western Sydney. First 30 min included.
Book nowWhich service is right for you?
Compare what's included across each support option.
| Feature | Remote$49 | Home Visit$79 | Business$99–$129/hr |
|---|---|---|---|
| Availability | Anytime | Same / next day | Same / next day |
| Response type | Online session | Technician visits | On-site support |
| Hardware repairs | |||
| Software & virus fixes | |||
| Wi-Fi & network setup | Limited | ||
| Data backup setup | |||
| Microsoft 365 | |||
| Server & network design | |||
| Staff IT support | |||
| Volume discount | |||
| GST invoice | |||
| No Fix, No Fee |
Common job pricing
Typical prices for the most requested services.
Virus & malware removal
Remote or on-site
Slow computer tune-up
Remote or on-site
Wi-Fi / NBN setup
On-site visit
Laptop screen replacement
Parts + labour
Hard drive / SSD upgrade
Parts + labour
RAM upgrade
Parts + labour
Windows reinstall
Remote or on-site
Data recovery
Assessment first
Microsoft 365 setup
Remote or on-site
Printer setup
Remote or on-site
Network / router setup
On-site visit
Business IT — Remote
Volume discounts
Business IT — On-site
No call-out fee
All prices include GST. Final quote given before any work starts.
Ready to get started?
Call now for a free phone quote, or send a message and we'll get back to you within 2 hours.